Effective Date: This privacy policy is effective as of 13.03.2025.
By accessing or using our Services and Websites, you agree to the terms of this Privacy Policy. If you disagree with any terms, please discontinue use immediately.
a. When you visit our websites
We collect browsing data such as browser type, IP address, geographical location, referral source, visit length, and pages viewed ("Navigational Information").
b. When you use our platforms and solutions
When you engage with our Services, we collect personal information such as your name, email address, company name, and contact details. For transactions, billing data, and subscription-related information, we collect company addresses and payment details.
c. Import options
If you use features like the "import option," we may collect contact details or personal data about your users and associates as provided by you. You are responsible for ensuring compliance with applicable privacy laws when sharing third-party data with us.
a. Compliance with GDPR
Where applicable, data processing complies with GDPR standards, leveraging legitimate interests for auditing, marketing, and maintaining business operations. We may retain information after account deactivation to comply with legal obligations, resolve disputes, and enforce agreements.
b. Operational and marketing purposes
We use data for:
We may combine Navigational Information, Personal Data, and publicly available data to personalize and improve your experience.
c. Administration
We use your email address or phone number for administrative purposes, such as customer support, notifications, or addressing intellectual property concerns. Payment information is used to verify financial qualifications and process transactions through trusted third-party providers.
d. Marketing
Your Personal Data may be used to send information about new features, products, or third-party services that may interest you. You have the option to manage your preferences and opt out of marketing communications.
a. No selling of your personal data
We do not sell your personal data under any circumstances.
b. Your instruction
We share and update your personal data only as instructed by you, including under agreements and terms.
c. Vendors and service providers
We collaborate with third-party vendors for service provision, processing, and improvements. These entities must comply with our data protection standards.
d. Marketplace vendors
Access to third-party vendors in our Marketplace may require data sharing to enable services. These third parties have their own terms and privacy policies. We encourage you to review their privacy practices to understand how your data is handled.
e. Mergers and acquisitions
In the event of business transactions like mergers, acquisitions, or similar activities, personal data may be shared or transferred, subject to confidentiality agreements.
f. Anonymized data
We may disclose or use anonymized or aggregated data for research, analytics, and other lawful purposes.
g. Legal compliance
We may disclose personal data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Examples include subpoenas, court orders, or protecting the safety and rights of individuals.
h. Clearbit
Certain features use Clearbit to enhance forms and pre-fill data. Data sent to Clearbit includes email addresses, and the service may return professional or demographic information such as employment details or company information. This data helps us update, expand, and analyze our records and provide targeted advertising.
i. YouTube
We use YouTube API Services to display and interact with YouTube content. By engaging with YouTube content, you agree to their Terms of Service and Privacy Policy. To delete stored YouTube data, visit: https://security.google.com/settings. The use and transfer of information received through Google APIs comply with Google’s API Services User Data Policy, including Limited Use requirements.
We use cookies and similar tracking technologies on our websites and services to enhance your user experience, analyze usage, and provide personalized content and advertisements.
Cookies are small text files placed on your device when you visit our sites. These cookies help us remember your preferences and recognize you on subsequent visits.
You may control or disable cookies through your browser settings; however, this may affect your experience and some features of our services. For more information about managing cookies, visit aboutcookies.org or allaboutcookies.org.
We also use third-party cookies such as Google Analytics to collect and analyze usage data. Please refer to our Cookie Policy for detailed information on cookies and tracking technologies we use.
Cylex does not have an establishment in New Zealand. However, as we offer services to individuals in New Zealand, we process personal data in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs). We are directly reachable for all privacy-related matters through our Romanian headquarters. Cylex does not maintain a physical representative or office in New Zealand, and all privacy-related matters are handled directly by our Romanian headquarters.
If you have any questions or wish to exercise your privacy rights, please contact our Data Protection Officer at: