Norcross Printing Ltd, Auckland

Evolving historically out of a general store in Helensville in 1914, the Norcross family have built a legacy to be proud of and brought in team members that share their own passion for unsurpassed print quality, service and excellence. Still family owned and operated, and headquartered in Albany on Auckland's North Shore, Norcross provides services in New Zealand and Australia with over 50 years printing experience. We recognise that our experience and capabilities are a direct result of our people and that we have a responsibility not only to our people but to our community and our environment too. Progressing from simple print services in the early days, today our modern manufacturing, logistics and outsourcing services provide a broad, tailor made offering. An offering that is fully integrated from a service and IT perspective without compromising our environmental and social responsibilities. The total sum of our offering combined with the skills, pride and passion of our people drives great results. As we operate in a service industry we have built our business around a complete service promise. Quality is at the very heart of all our processes and when you place an order with us you can be guaranteed that what we deliver to you matches your specifications and expectations. The key to making it all this happen lies with our people and their achievement and the commitment of everyone in our business to quality and delivery assurance. First impressions count - we want ours to be a good one! The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using this process helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.