Estate Agents in Merivale, Christchurch with reviews

Just moved in 18.11.25 ->Property is dirty - residues been in place months years. ->Carpets not even vacuumed. ->No hot water because there's no gas bottles - why wasn't I told? ->The washing machine advertised has black mold. ->Shower assembly all loose and leaking. Removed a matted layer of mold from top of shower ->Bins in a disgusting state with flies everywhere. ->Curtains with stains and mould - Their inventory report states "curtains in good condition and free from stains or damage." In response to my complaint the harcourts holmwood property agent told me the property is in "immaculate condition". Property agent told me to apply to tribunal - on the first day. Update: After posting this on Facebook, people reached out to ask, "is this Harcourts Holmwood?" So, what I've experienced is not a one off.